Infinite Consulting Corp. (Infinite) was directly contracted by Delta Air Lines to provide Quality Management services for the Delta Airfield Reconfiguration project at LaGuardia Airport. The new terminal will have 38 gates located on the four concourses, connected by a centralized lobby, security checkpoint, and baggage claim. With the new design, the gates will have access to dual taxi lanes allowing flights to arrive and depart simultaneously, something not possible now, which will greatly improve airfield efficiency. The terminal will feature a larger Delta Sky Club, expanded concourses, larger gate hold-rooms with more seating, and 30 percent more concession space than the existing Terminals C and D. Other improvements include direct access between the parking garage and terminal, improved roadways, and drop-off/pick-up areas, and a curbside check-in bypass leading directly into the security checkpoint.
Infinite was responsible for:
- Implementing the QA/QC program
- Conducting QA/QC audits that document compliance and deficiencies
- Assessing the current program’s effectiveness and measuring against the program’s goal
- Documenting Non-Conformance Report (NCR) items and monitoring their resolution and impact
- Reporting bi-weekly on the status of NCR items to the Project Management Team
- Coordinating the QA/QC program with Project Managers
- Development and enforcement of Construction Quality Control Plans (CQCPs)
